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  • Profile Image

    I have a pretty complicated little form I created. How much would it cost to have an expert run through it and see why it keeps locking up on tablets

    Asked by jcaputo on November 10, 2014 at 05:01 PM

    Also would like to have you guys double check my logic statements.  Can I purchase a one time check up like that?

    Page URL:
    http://www.wellnessbrandon.com/#!dhs/c1srd

    and purchase check
  • Profile Image

    Answered by raul on November 10, 2014 at 06:08 PM

    Hi,

    I see that it's indeed a very large form, but I'm not pretty sure what do you mean when you say that it "keeps locking up on tablets"? You mean that it doesn't work on mobile devices? like tablets? If this is correct can you tell us what happens when you try to fill the form using one?

    I did a test submission and I was able to complete it successfully and got redirected to this page

    You don't need to purchase anything for us to help you, just let us know what issues are you having with your form and we'll be happy to assist you free of charge :).

    Best Regards.

  • Profile Image

    Answered by jcaputo on November 11, 2014 at 10:21 AM
    It may be the tablet I was using, on the first page around the middle of
    the form it just wouldn't move to the next question.. But I have an older
    I pad and it may have just been running very slowly since the script is so
    long..
    Thanks for running that test. I want to run through all of the choices,
    but I was hoping you would take a quick look at my logic statements first
    to make sure they make sense and should send an individual to the correct
    portions of the form so we collect all necessary data.
    Just two more quick things, first
    if I create a thank you page will it
    redirect the patient to my site
    , and
    can I use the pre-made HIPPA form as
    an intermediate thank you page?

    John
    ...
  • Profile Image

    Answered by raul on November 11, 2014 at 10:45 AM

    Hello John,

    Per your request I went ahead and check the conditions in your form and couldn't find anything wrong with them.


    Regarding your 2 other questions: Just two more quick things, first if I create a thank you page will it redirect the patient to my site, and can I use the pre-made HIPPA form as an intermediate thank you page?

    I've moved them to separate threads: https://www.jotform.com/answers/457432 and https://www.jotform.com/answers/457433

    They will be addressed on the provided links.

    Thanks.