form payment limit

  • samreul77
    Asked on November 10, 2014 at 5:21 PM

    HI. I received an email that stated:

     

    Dear samreul77,

    You have currently reached the limits of your account. Your forms will be disabled Tuesday at 12pm EST. Free accounts are limited to 10 payments per month.

     

    But I don't have any forms going. Please advise.

    Thanks,

    Shirley

  • Jeanette JotForm Support
    Replied on November 10, 2014 at 6:20 PM

    Hello Shirley

    You are correct, please disregard that message.