What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    form payment limit

    Asked by samreul77 on November 10, 2014 at 05:21 PM

    HI. I received an email that stated:


    Dear samreul77,

    You have currently reached the limits of your account. Your forms will be disabled Tuesday at 12pm EST. Free accounts are limited to 10 payments per month.


    But I don't have any forms going. Please advise.



  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on November 10, 2014 at 06:20 PM

    Hello Shirley

    You are correct, please disregard that message.