Issue with Site

  • jetcodelivery
    Asked on November 10, 2014 at 5:47 PM

    User logs  into your site  and the CSS forms are broken.

    she is using IE 11   java 8  on windows 7 64 bit

    We have tested this on multiple machines and it works just fine any help would be appreciated.

     

     

     

     

    Jotform Thread 457103 Screenshot
  • Kiran Support Team Lead
    Replied on November 10, 2014 at 6:54 PM

    As you say it works fine on other machines, it seems the issue is with browser cache. I request you to clear the browser cache for Internet Explorer by following the steps provided in

    http://www.wikihow.com/Clear-Your-Browser%27s-Cache

    If the issue still persists, please get back to us. We will be happy to look into this issue further.

  • jetcodelivery
    Replied on November 11, 2014 at 1:07 PM

    Cleaned Browser cache, still having same issue.

  • Ben
    Replied on November 11, 2014 at 2:51 PM

    Hi,

    Please try accessing the website using this URL: http://www.jotform.com/?noCDN=true

    Do let us know if that works for you.

    Best Regards,
    Ben