What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Issue with Site

    Asked by jetcodelivery on November 10, 2014 at 05:47 PM

    User logs  into your site  and the CSS forms are broken.

    she is using IE 11   java 8  on windows 7 64 bit

    We have tested this on multiple machines and it works just fine any help would be appreciated.





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    JotForm Support

    Answered by Kiran on November 10, 2014 at 06:54 PM

    As you say it works fine on other machines, it seems the issue is with browser cache. I request you to clear the browser cache for Internet Explorer by following the steps provided in


    If the issue still persists, please get back to us. We will be happy to look into this issue further.

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    Answered by jetcodelivery on November 11, 2014 at 01:07 PM

    Cleaned Browser cache, still having same issue.

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    Answered by Ben on November 11, 2014 at 02:51 PM


    Please try accessing the website using this URL: http://www.jotform.com/?noCDN=true

    Do let us know if that works for you.

    Best Regards,