- GymQuestAsked on November 10, 2014 at 06:55 PM
I'm have a little trouble with our "Form Quota." I understand that the free version of the site comes with a 100-submission limit and a 100MB upload limit however I don't see where we've hit that limit anywhere. According to the "My Forms" page, we've received only 23 submissions this cycle, 7 of which were SSL-secured, and even if normal text submissions count against our upload limit, we shouldn't be anywhere close to the 100 MB limit.
Sorry for the trouble.
- JotForm Support ManagerJeanetteAnswered on November 10, 2014 at 08:38 PM
You have received 23 submissions, yes. But you also have got 10 SSL submissions. Our Pricing page states you can only get 10 a month. Whatever reaches first will make the account to overlimit.
But don't worry, I've reset the SSL counter after your explanation.