Having trouble understanding why we've reached our quota.

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    Asked on November 10, 2014 at 06:55 PM

    I'm have a little trouble with our "Form Quota."  I understand that the free version of the site comes with a 100-submission limit and a 100MB upload limit however I don't see where we've hit that limit anywhere.  According to the "My Forms" page, we've received only 23 submissions this cycle, 7 of which were SSL-secured, and even if normal text submissions count against our upload limit, we shouldn't be anywhere close to the 100 MB limit.

    Sorry for the trouble.

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    Answered on November 10, 2014 at 08:38 PM

    You have received 23 submissions, yes. But you also have got 10 SSL submissions. Our Pricing page states you can only get 10 a month. Whatever reaches first will make the account to overlimit.

    But don't worry, I've reset the SSL counter after your explanation.