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    The Hint Example text of the mandatory text area field disappears on click of submit button.

    Asked by katyalrikin on November 10, 2014 at 07:34 PM

    So i have a few things i need help on. first is, when i hit send and there is nothing filled out, i get the error message but in "Message" placeholder disappears from my text area and so does the outline. second, how can i remove the background highlight during error. i want the little message in the corner but not the background highlighting. how can i  remove it.

    problem message and placeholder disappears
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    JotForm Support

    Answered by ashwin_d on November 10, 2014 at 10:34 PM

    Hello katyalrikin,

    first is, when i hit send and there is nothing filled out, i get the error message but in "Message" placeholder disappears from my text area and so does the outline.

    Yes you are right. The "Hint Example" text of the text area field disappears on click of submit button. 

    I am reporting it to our back end team. We will get back to you as soon as we have any update from them.

    second, how can i remove the background highlight during error. i want the little message in the corner but not the background highlighting. how can i  remove it.

    It seems you have solved this problem already. I did check your form and it does not highlight the field when validation error message is displayed. Please check the screenshot below:

    Please be noted that we would like to keep one topic per thread. Please do not combine multiple questions in one thread. 

    Thank you!

  • Profile Image

    Answered by katyalrikin on November 20, 2014 at 07:31 PM
    Hi,
    I do see the text staying but the error border around the message text area
    doesn't appear.
    ...
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    JotForm Support

    Answered by jonathan on November 20, 2014 at 08:26 PM

    Hi,

    Can you please describe more if this was the error border you were referring to

     

    there is an error border for TextArea, but it is a bit lighter than the rest.

     

    Thanks.