How do I delete an exixting Paypal account that was connected to a template? It only says currency now It won't let me put in my email address like be

  • diaryofapreppyprincess
    Asked on November 10, 2014 at 7:48 PM
  • Ashwin JotForm Support
    Replied on November 11, 2014 at 1:31 AM

    Hello diaryofapreppyprincess,

    I did check your last edited form and it seems that you have not added the PayPal payment question but you just have Purchase Order Payment question. That is the reason you do not see any option to add PayPal email address. Please check the screenshot below:

    How do I delete an exixting Paypal account that was connected to a template? It only says currency now It wont let me put in my email address like be Image 1 Screenshot 30

    I did check few other last edited forms but could not find any PayPal payment question added. In one form "VESTS", you do have a PayPal Payment question but it is not configured yet. Please check the screenshot below on how to add a PayPal account email in this and then you can add products or accept custom amount:

    How do I delete an exixting Paypal account that was connected to a template? It only says currency now It wont let me put in my email address like be Image 2 Screenshot 41

     

    The following guide should help you add PayPal payment question in your form:  https://www.jotform.com/help/50-PayPal-Forms 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!