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Unable to download the submissions in excel if the Form title contains comma.Asked by luciashum on November 11, 2014 at 05:54 AM
I cannot generate the excel file for the submission report under the form named:
"Sensing, Connecting & Lighting for smart facilities" Seminar (email)
Please help to solve it.
excel submission report excel file JotForm www
I did check your form and I am able to replicate the issue you are having. I was also not able to download your form's submission in excel.
The issue seems to be caused because of the character "," you have in your form title. I am anyway reporting it to our back end team. We will get back to you as soon as we have any update from them.
For now, I would suggest you to please rename the "Title" of your form by removing the "," (comma) and then try to download the submissions in excel.
We have just released a fix for this bug. Please do let us know if you're experiencing any other issues.