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schenAsked on November 11, 2014 at 11:28 AM
Using auto-responder and from an email field in form.
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Ashwin JotForm SupportReplied on November 11, 2014 at 12:17 PM
Hello schen,
Please be noted that submission emails and the auto-responders are sent almost instantly as soon as the form is submitted.
I am not sure what is causing the delay but it could be related to your server. I would suggest you to use your own email address to send submission emails instead of using "noreply@jotform.com. You should setup a custom "Sender E-mail" option. The following guide should help you:
http://www.jotform.com/blog/86-Send-Form-Emails-From-Your-Own-Email-Address-JotForm-Now-Support-SMTP
http://www.jotform.com/help/236-How-to-use-Mandrill-to-Send-Emails-From-Your-Own-Email-Address
Do try the custom sender option and see if this speeds up the time in receiving the submission emails.
Thank you!