What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    If I have more than 100 submissions in a month what will happen?

    Asked by ClaraTeo on September 23, 2011 at 12:34 AM

    More than 100 submissions in a month; what will happened to the submissions after the 100 submissions? 

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    JotForm Support

    Answered by joeyj01 on September 23, 2011 at 03:44 AM

    Hi ClaraTeo,

    When you exceed the number of submissions, your forms will stop and wait for the remaining days until the counter is reseted to zero. Furthermore, you wouldn't be able to get any submissions. Here is a more detailed explanation from Neil if you want more information.

    Thank You for Using JotForm :)

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    Answered by ClaraTeo on September 23, 2011 at 04:54 AM

    Does that mean if 140 participants respond to the survey, I will only get the first 100 submissions, and the remaining 40 completed surveys will not be received until the following month?

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    JotForm Support

    Answered by joeyj01 on September 23, 2011 at 05:24 AM

    It means that after 100 submissions your forms will be disabled so your participants will not be able to see or submit your forms until the remaining days. In Neil's article above, there are some tips that may be useful for you and I think that will answer all the questions on your mind. If you have further questions please ask :) 

    Thank You for Using JotForm

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    Answered by ClaraTeo on September 23, 2011 at 05:28 AM

    Thanks for the tip above.

    By the way, while previewing the survey, I did 2 tests and submitted the form to view the "Thank You" message. But it now shows that I have 2/100 submissions.

    How do I get rid of my 2 tests submissions? I don't want my tests to be reflected in the final results.

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    JotForm Support

    Answered by joeyj01 on September 23, 2011 at 06:56 AM

    There is no way to get rid of your 2 test submissions. Here is a more detailed answer from mliz and abajan for the reasons why you can't do it.

    Thank You!

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    Answered by ClaraTeo on September 26, 2011 at 10:40 PM

    Hi

     

    If thats the case, i'd like to upgrade to the premium form for one month only. However, when i click to upgrade/purchase; it states recurring monthly subscription.

     

    Am i able to purchase for just one month? And  how do i go about doing it?

     

    Thanks!

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    JotForm Support

    Answered by mliz on September 27, 2011 at 12:51 AM

    Hi ClaraTeo,

    You can upgrade your subscription on a monthly basis, once you go to http://www.jotform.com/pricing select the package you wish to upgrade to the next page would show the option to select per month billing period.

    Let us know if you get problems along the way of the upgrade process.