What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    DNS timeline

    Asked by dray on September 23, 2011 at 01:29 AM

    It's been a couple of days since learning about the ddos attack.  My jotform sites work on some computers at my office and don't work on others.  My question is do you believe that time will allow for the DNS process to change and allow things to go back to normal or is there something I need to do to allow for my computers to function?

    Page URL:

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    JotForm Founder

    Answered by aytekin on September 23, 2011 at 09:54 AM

    Restarting the computers might clear the cache. Have you tried that? 

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    Answered by glendalepdtraining on September 23, 2011 at 03:47 PM

    Yes, so many times I can't count.  When you look at Glendaleweb, you'll find we are having the exact same problem.  Is it possible that the DNS on my government site is having an issue.


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    JotForm Support

    Answered by mliz on September 25, 2011 at 12:56 AM


    It may take time for others to update their dns cache.
    Have you tried flush dns ? You can also do a traceroute
    from your local computer to see if it ends up resolving jotform's
    updated ip address.

    Hope this helps.