Issues logging in

  • tdcompuservices
    Asked on November 11, 2014 at 4:32 PM
    Continues from last email Re: Website……Login
    The only ways to get into login……If
    Click FORM TEMPLATES
    Click on Plugin (Select either Apps or Form Widgets)
    Then LOGIN
    Q. I s that the ways for user to login?
  • Ben
    Replied on November 11, 2014 at 5:37 PM

    Hi,

    This can happen for several reasons.

    It is either caused by browser cache or by having connection issues where the entire js code is not loaded before you click on the login button.

    Now what I would suggest is to clear your browsers cache and then try to login to your account over this page: http://jotform.com/login/.

    Do let us know how it goes for you.

    Best Regards,
    Ben

  • tdcompuservices
    Replied on November 11, 2014 at 5:51 PM
    Thanks,
    ...
  • tdcompuservices
    Replied on November 11, 2014 at 5:51 PM
    Does work on my Samsung S5....
    ...
  • raul
    Replied on November 11, 2014 at 6:22 PM

    Hello,

    Yes, you should be able to login to your account using your phone's browser.
    Please let us know if you have any issues.

    Thanks.

  • tdcompuservices
    Replied on November 12, 2014 at 5:01 AM
    “How come the email can’t change, always sending email to default address either I did changed the different email.?”

    Thanks
    ...
  • Jan
    Replied on November 12, 2014 at 8:17 AM

    Hi,

    I have moved your inquiry to another thread so we can assist you properly. This is the link of the new thread - (http://www.jotform.com/answers/457988).

    Thank you for understanding.