Issues logging in

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    tdcompuservices
    Asked on November 11, 2014 at 04:32 PM
    Continues from last email Re: Website……Login
    The only ways to get into login……If
    Click FORM TEMPLATES
    Click on Plugin (Select either Apps or Form Widgets)
    Then LOGIN
    Q. I s that the ways for user to login?
  • Profile Image
    Ben
    Answered on November 11, 2014 at 05:37 PM

    Hi,

    This can happen for several reasons.

    It is either caused by browser cache or by having connection issues where the entire js code is not loaded before you click on the login button.

    Now what I would suggest is to clear your browsers cache and then try to login to your account over this page: http://jotform.com/login/.

    Do let us know how it goes for you.

    Best Regards,
    Ben

  • Profile Image
    tdcompuservices
    Answered on November 11, 2014 at 05:51 PM
    Thanks,
    ...
  • Profile Image
    tdcompuservices
    Answered on November 11, 2014 at 05:51 PM
    Does work on my Samsung S5....
    ...
  • Profile Image
    raul
    Answered on November 11, 2014 at 06:22 PM

    Hello,

    Yes, you should be able to login to your account using your phone's browser.
    Please let us know if you have any issues.

    Thanks.

  • Profile Image
    tdcompuservices
    Answered on November 12, 2014 at 05:01 AM
    “How come the email can’t change, always sending email to default address either I did changed the different email.?”

    Thanks
    ...
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    Jan
    Answered on November 12, 2014 at 08:17 AM

    Hi,

    I have moved your inquiry to another thread so we can assist you properly. This is the link of the new thread - (http://www.jotform.com/answers/457988).

    Thank you for understanding.