What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Issues logging in

    Asked by tdcompuservices on November 11, 2014 at 04:32 PM
    Continues from last email Re: Website……Login
    The only ways to get into login……If
    Click FORM TEMPLATES
    Click on Plugin (Select either Apps or Form Widgets)
    Then LOGIN
    Q. I s that the ways for user to login?
    logging in log in account login
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    Answered by Ben on November 11, 2014 at 05:37 PM

    Hi,

    This can happen for several reasons.

    It is either caused by browser cache or by having connection issues where the entire js code is not loaded before you click on the login button.

    Now what I would suggest is to clear your browsers cache and then try to login to your account over this page: http://jotform.com/login/.

    Do let us know how it goes for you.

    Best Regards,
    Ben

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    Answered by tdcompuservices on November 11, 2014 at 05:51 PM
    Thanks,
    ...
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    Answered by tdcompuservices on November 11, 2014 at 05:51 PM
    Does work on my Samsung S5....
    ...
  • Profile Image

    Answered by raul on November 11, 2014 at 06:22 PM

    Hello,

    Yes, you should be able to login to your account using your phone's browser.
    Please let us know if you have any issues.

    Thanks.

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    Answered by tdcompuservices on November 12, 2014 at 05:01 AM
    “How come the email can’t change, always sending email to default address either I did changed the different email.?”

    Thanks
    ...
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    JotForm Support

    Answered by Jan on November 12, 2014 at 08:17 AM

    Hi,

    I have moved your inquiry to another thread so we can assist you properly. This is the link of the new thread - (http://www.jotform.com/answers/457988).

    Thank you for understanding.