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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Hidden fields with calculations not emailing

    Asked by genkijacs on November 11, 2014 at 08:04 PM

    I have a form with hidden fields that store calculations. These fields are not showing up in the notification email if a user submits via Firefox. (Chrome works fine so far, other browsers not extensively tested).

     

    Please help?

    Page URL:
    http://www.genkijacs.com/levelcheckbeginner1.htm

    Screenshot
    hidden in the notification email Chrome vs Firefox hidden fields issue different
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    JotForm Support

    Answered by abajan on November 11, 2014 at 08:49 PM

    Unfortunately, after doing a test submission on a clone of the jotform and checking the notification for any differences in Chrome versus Firefox, the results were identical. I used a Gmail address. Do you have a Gmail or other email address to which the notifications could be sent? That may help.

    Thanks