What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Products Items images not showing when using IE10 browser

    Asked by mcagnest on November 11, 2014 at 08:33 PM
    Anyway, sure I have checked the version of IE and its version 10.
    I wonder what's the problem.
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    JotForm Support

    Answered by jonathan on November 11, 2014 at 09:30 PM


    I was able to replicate the issue when I test the jotform http://www.jotform.me/form/42862300743450 using IE browser

    The product items images were not properly rendered on form

    I was able to isolate the issue to be happening only when using the older IE10 browser. 

    Using other browser does not represent the same issue.

    I will submit a bug ticket report about the issue to our higher team support so they can investigate this further.

    We will notify you here as soon as we have update on the status.





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    Answered by mcagnest on November 17, 2014 at 08:11 PM
    Hi Jonathan,
    Thanks. Would be great if the issues with IE could be fixed. The form's
    perfect now.
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    JotForm Support

    Answered by ashwin_d on November 17, 2014 at 10:20 PM

    Hello Melvin,

    On behalf of my colleague, you are welcome.

    Do get back to us if you have any questions.

    Thank you!