What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Upload form failed message!

    Asked by somosafro on November 12, 2014 at 12:26 AM

    Everything worked fine until a week ago. Now everytime users trying to upload a plain, unformatted through the form, receive this error message. What can be happening? Dropbox Pro Account is current and JotForm account too.

    Thank you.

    Page URL:
    http://somosafro.org/festival/registro/

    Screenshot
    message JotForm dropbox jotform account
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    JotForm Support

    Answered by ashwin_d on November 12, 2014 at 03:53 AM

    Hello somosafro,

    I'm sorry for the trouble caused to you.

    I did check your form and did not find any issue with that. You should be able to upload the file successfully.

    What is the size of the file you are trying to upload? Does the file upload fails all the time? Have you tried to upload the smaller files? If you are trying to upload large files, I would suggest you to use the single file upload instead of "Allow Multiple" options. 

    You may also like to take a look at our other file uploads widgets as well: 

    Ink File Picker :  http://widgets.jotform.com/widget/filepickerIO 

    Drag & Drop Upload: http://widgets.jotform.com/widget/drag_and_drop_upload 

    Transloadit: http://widgets.jotform.com/widget/transloadit 

    Do get back to us if the issue persists.

    Thank you!