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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Submissions Not being Received

    Asked by dinobia on November 12, 2014 at 12:11 PM

    Hi,

     

    Here is my form url

     

    http://www.michaeljameshair.com/Michael-James-Hair-Salon-Flitwick-Book-an-Appointment-Online.html

    It is not being received.

    The email address it is being sent to is

    michaeljameshair@gmail.com

    Have checked spam folder - nothing.

    I have another form with you here

    http://www.michaeljameshair.com/Michael-James-Hair-Salon-Flitwick-Free-Gift-Vouchers.html

    This IS working fine.

     

    Page URL:
    http://www.michaeljameshair.com/Michael-James-Hair-Salon-Flitwick-Book<br/>-an-Appointment-Online.html

    Submissions another form checked www email
  • Profile Image

    Answered by raul on November 12, 2014 at 12:25 PM

    Hello,

    Upon checking your website, I see that your form's notifier didn't have a Sender E-mail address configured. So I went ahead and set it to noreply@jotform.com

    I did a test submission and the email notification was sent correctly.

    Please let us know if you were able to receive it.
    Thanks.