What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I customize the style of email that customer received?

    Asked by teedekbay on November 12, 2014 at 01:52 PM

    I want to customize this to be more like our website and to look more professional. Because this email received it shows the logo of JotForm I want it to be more like our website. Is anyway I can change this. Please let me know

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    Answered by raul on November 12, 2014 at 03:06 PM


    You can use the autoresponder editor to modify the email template and make it look the way you want.

    However, you need to consider that once the email template is modified every time you make changes in your form. For example: adding or removing fields you'll need to manually update the autoresponder to reflect these changes.

    If you have any questions, please let us know.