What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can't get the background on this one to be tansparent

    Asked by cpk on November 12, 2014 at 01:56 PM

    Have used one of your templates but can't seem to get it on a transparent background. On the site the background id showing as white. I have set it to "transparent". Also tried the new Beta designer but it wouldn't save - the symbol just kept spinning.

    The background shows up as white on the site. Can you advise please?

    Thanks

    Charles

    Page URL:
    http://www.ck-p.com/#!form__map/c24vq

    site thanks designer
  • Profile Image
    JotForm Support

    Answered by chad on November 12, 2014 at 03:17 PM

    Hi Charles, 

    We can help with that. I've attached a screenshot that should help a bit. Basically you need to open the Form Designer, select Color Scheme, and under the Background square click the "X" to remove color. That should make it transparent. After that, make sure to save your work!

    Hope that helps. 

    Cheers, 

    Chad

  • Profile Image

    Answered by cpk on November 12, 2014 at 04:01 PM
    Hi Chad

    Very impressed with the speed of response!

    That's it resolved now. Many thanks.

    Cheers
    Charles

    ...
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    JotForm Support

    Answered by david on November 12, 2014 at 04:58 PM

    Hi,

    Glad to hear it!  On behalf of my colleague you are very welcome.  Let us know if there is anything further we can assist you with and we will be happy to do so.

  • Profile Image

    Answered by crfconsultoria on January 13, 2015 at 06:32 PM

    Hi,

    I`m having the exact same issue. I click on the "X" to remove the background but when I go to my website, there is still a white background. I`m using a html plug-in in wix to do this.

     

     

     

     

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    JotForm Support

    Answered by jonathan on January 13, 2015 at 08:19 PM

    @ crfconsultoria

    Hi,

    We will resolve your issue on this thread http://www.jotform.com/answers/495680

     

    Thanks.