Can't get the background on this one to be tansparent

  • cpk
    Asked on November 12, 2014 at 1:56 PM

    Have used one of your templates but can't seem to get it on a transparent background. On the site the background id showing as white. I have set it to "transparent". Also tried the new Beta designer but it wouldn't save - the symbol just kept spinning.

    The background shows up as white on the site. Can you advise please?

    Thanks

    Charles

  • chad Jotform Support
    Replied on November 12, 2014 at 3:17 PM

    Cant get the background on this one to be tansparent Image 1 Screenshot 20

    Hi Charles, 

    We can help with that. I've attached a screenshot that should help a bit. Basically you need to open the Form Designer, select Color Scheme, and under the Background square click the "X" to remove color. That should make it transparent. After that, make sure to save your work!

    Hope that helps. 

    Cheers, 

    Chad

  • cpk
    Replied on November 12, 2014 at 4:01 PM
    Hi Chad

    Very impressed with the speed of response!

    That's it resolved now. Many thanks.

    Cheers
    Charles

    ...
  • David JotForm Support
    Replied on November 12, 2014 at 4:58 PM

    Hi,

    Glad to hear it!  On behalf of my colleague you are very welcome.  Let us know if there is anything further we can assist you with and we will be happy to do so.

  • crfconsultoria
    Replied on January 13, 2015 at 6:32 PM

    Hi,

    I`m having the exact same issue. I click on the "X" to remove the background but when I go to my website, there is still a white background. I`m using a html plug-in in wix to do this.

     

     

     

     

  • jonathan
    Replied on January 13, 2015 at 8:19 PM

    @ crfconsultoria

    Hi,

    We will resolve your issue on this thread http://www.jotform.com/answers/495680

     

    Thanks.