What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email widget not accepting .net email addresses?

    Asked by dstart on November 12, 2014 at 01:57 PM

    Hi,

    The preloaded email widget is not accepting .net email addresses. Is this a known issue?

    Is there a workaround?

    Thanks,

    Olivia

    Page URL:
    http://form.jotformpro.com/form/40826051754958

    email email widget workaround thanks
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    JotForm Support

    Answered by Mike_T on November 12, 2014 at 03:17 PM

    Thank you for contacting us.

    We have standard E-mail field from Quick Tools, Email Correctness Check widget and E-mail Validator widget. Can you please provide us with the full field/widget name in question? Then, we will be able to proceed with the further investigation.

  • Profile Image

    Answered by dstart on November 12, 2014 at 03:36 PM

    I believe I was using the email field from Quick Tools.

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    JotForm Support

    Answered by david on November 12, 2014 at 04:43 PM

    Hi,

    I cloned your form to test it and it allowed a ".net" email address without issue:

    Are you still experiencing this issue?  If so, let us know and we will be happy to see what else we can find.  However, the email field used in your form is accepting .net e-mail addresses.