I canceled last month and it billed me again

  • cmeoutfitters
    Asked on November 12, 2014 at 2:33 PM

    I canceled last month but looks like I got billed again.  Is it going to cancel this time?  

     

    -- Tom

  • Jeanette JotForm Support
    Replied on November 12, 2014 at 4:05 PM

    Hello Tom

    I've canceled and refunded this subscription. Sorry for the inconveniences. The account is now full downgraded.