What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I canceled last month and it billed me again

    Asked by cmeoutfitters on November 12, 2014 at 02:33 PM

    I canceled last month but looks like I got billed again.  Is it going to cancel this time?  

     

    -- Tom

    billed and
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    JotForm Support Manager

    Answered by Jeanette on November 12, 2014 at 04:05 PM

    Hello Tom

    I've canceled and refunded this subscription. Sorry for the inconveniences. The account is now full downgraded.