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    SSL Forms are not submitting

    Asked by gardendistrictmentalhealth on November 12, 2014 at 05:32 PM

    My forms are submitting if the "secure" SSL is off but are not submitting SSL at all. It says there are errors but none are highlighted. I need the secure forms to work as this is for a doctor office so this is pretty prohibitive so please help. 

    Page URL:
    http://www.gardendistrictmentalhealth.com/adult-intake-form/

    Screenshot
    ssl form secure form
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    JotForm Support

    Answered by Mike_T on November 12, 2014 at 06:17 PM

    Thank you for contacting us.

    I was able to submit your SSL form in Google Chrome. I saw the error for a moment, but then the form was automatically submitted.

    "There are errors on the form" error message usually means that one of required fields is not filled, so this might be the case too.

    Also there is a little chance that the issue might be related to the Short Scrollable Terms widget. This widget is being loaded from external address, so in theory there might be some conflicts. You might consider trying a simple Check Box field with a link to the Terms.

    I have read and agree to the <a target="_blank" href="http://www.example.com/" rel="nofollow" title="Opens in a new window">Terms and Conditions</a>.

    If you have any other forms that are being affected by the same error, please let us know.