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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I'm not being able to receive email notifications.

    Asked by qtinuous on November 12, 2014 at 06:21 PM

    Re: http://form.jotform.us/form/43155932714152

    Hi, I went through the FAQ "Why don't I receive submissions by email?" and tried a few other things and can't get emails from my form submission. I get the email when I use the "test' button on the jotform website, but not when I fill out the form from the link and submit it. FYI, after I submit it, I just get a blank webpage (I'd expect something like "your form submission was successful" or something).

    Please debug the problem for me and send me the email server logs if necessary.

    Thanks in advance,

    Jonathan

     

     

    Page URL:
    http://form.jotform.us/form/43155932714152

    email Emails Submissions JotForm problem
  • Profile Image

    Answered by raul on November 12, 2014 at 06:45 PM

    Hi Jonathan,

    Upon checking your form, I was able to reproduce the error.
    However, I did a test by cloning your form and deleting the conditional notifier and the form worked.

    Please try to delete this notifier from your form and let us know if it works.
    Thanks.

     

  • Profile Image

    Answered by qtinuous on November 12, 2014 at 08:08 PM

    Thanks raul! Works great now.