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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Part of the form is not view-able on IPhone

    Asked by ahmedaallam on November 12, 2014 at 10:47 PM

    Hi,

     The form is responsive and the template is responsive too, i can view it clearly on IPad as an IOS and also on Android phones but not on IPhone although i am using the last version (Iphone 6).

    http://www.nyroyal.com/reservation/

    http://form.jotform.us/form/42854152064149?

     

    please advise,

    Page URL:
    http://www.nyroyal.com/reservation/

    JotForm template ipad Android
  • Profile Image
    JotForm Support

    Answered by ashwin_d on November 13, 2014 at 02:42 AM

    Hello ahmedaallam,

    Please inject the following custom css code in your form and see if that solves your problem:

    @media only screen and (max-device-width : 480px){

    html.supernova {

    width: 80% !important;

    margin-left: 0px !important;

    }

    }

    The following guide should help you in injecting custom css code in your form:  http://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes 

    Hope this helps.

    Do get back to us if the issue persists.

    Thank you!

  • Profile Image

    Answered by ahmedaallam on November 13, 2014 at 11:16 AM

    Hello Ashwin_d,

     

    Thank you so much but it does not work, unfortunately.

    let me know what else i should try please.

  • Profile Image
    JotForm Support

    Answered by ashwin_d on November 13, 2014 at 11:53 AM

    Hello ahmedaallam,

    I made few changes in the above css code and added mobile responsive widget in your form. I did check your webpage in my iPhone device 4S and it appears correctly. Please check the screenshot below:

     

    Please share a screenshot of how your webpage appears in iPhone 6. The following guide should help you in uploading image in your forum post:  https://www.jotform.com/answers/277033 

    We will wait for your response.

    Thank you!