Part of the form is not view-able on IPhone

  • Profile Image
    ahmedaallam
    Asked on November 12, 2014 at 10:47 PM

    Hi,

     The form is responsive and the template is responsive too, i can view it clearly on IPad as an IOS and also on Android phones but not on IPhone although i am using the last version (Iphone 6).

    http://www.nyroyal.com/reservation/

    http://form.jotform.us/form/42854152064149?

     

    please advise,

  • Profile Image
    ashwin_d
    Answered on November 13, 2014 at 02:42 AM

    Hello ahmedaallam,

    Please inject the following custom css code in your form and see if that solves your problem:

    @media only screen and (max-device-width : 480px){

    html.supernova {

    width: 80% !important;

    margin-left: 0px !important;

    }

    }

    The following guide should help you in injecting custom css code in your form:  http://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes 

    Hope this helps.

    Do get back to us if the issue persists.

    Thank you!

  • Profile Image
    ahmedaallam
    Answered on November 13, 2014 at 11:16 AM

    Hello Ashwin_d,

     

    Thank you so much but it does not work, unfortunately.

    let me know what else i should try please.

  • Profile Image
    ashwin_d
    Answered on November 13, 2014 at 11:53 AM

    Hello ahmedaallam,

    I made few changes in the above css code and added mobile responsive widget in your form. I did check your webpage in my iPhone device 4S and it appears correctly. Please check the screenshot below:

     

    Please share a screenshot of how your webpage appears in iPhone 6. The following guide should help you in uploading image in your forum post:  https://www.jotform.com/answers/277033 

    We will wait for your response.

    Thank you!