What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I do not want to create products within JotForm but still process payment.  Is this possible?

    Asked by gkhewitt on November 13, 2014 at 02:01 AM
     I use my company's credit car processing which does not charge me.  Can I give them my paypal account?  It looks like the integrated apps make me create products.  Often they are looking at things on my website and then messaging me what they want so they can redeem discounts, etc.  I don't want to create products within jot form.  Is this possible?
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    JotForm Support

    Answered by jonathan on November 13, 2014 at 07:25 AM


    If I understand your requirement correctly, I think you were looking for the Custom Donation/Amount Payment option.

    Using any of the Payment tools 

    you can collect donation or custom amount. When you add the payment tool, there is an option in the Payment Wizard: Payment Options

    Collect Donation / Custom Amount Payments

    You can use this option to process payments without any products at all.

    Hope this help. Inform us if you need further assistance.