May form was previously working but now is masking text

  • chrislowe
    Asked on November 13, 2014 at 7:28 AM

    Form was displaying text in the text boxes but is now being masked. I haven't changed any of the settings and can't see how to fix this.

    Jotform Thread 458663 Screenshot
  • Charlie
    Replied on November 13, 2014 at 9:00 AM

    Hi,

    Have you edited your form? It seems that the masking is not anymore the problem.

    You can check the mask setting here:

    May form was previously working but now is masking text Image 1 Screenshot 50

     

    But I do noticed that your text input color is the same of the background color of the textbox, which makes it invisible to see.

    1. I've visited your link and tried typing some text on the form but I can't see my inputs.

    May form was previously working but now is masking text Image 2 Screenshot 61

     

    2. I highlighted the input and saw that I have my inputs there.

    May form was previously working but now is masking text Image 3 Screenshot 72

     

    3. I've cloned your form and edited the input text color.

    May form was previously working but now is masking text Image 4 Screenshot 83

     

    You can check the lived form here: http://form.jotformpro.com/form/43163194080955? 

     

    I hope this helps. Let us know if you need further assistance on this.

    Thank you.