What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to save a submission after editing it?

    Asked by abanta on November 13, 2014 at 02:12 PM

    I see how to edit a submission but how do I save it?

    edit a submission how to edit
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    Answered by Carina on November 13, 2014 at 03:46 PM

    Please consult your reply in this thread. Let us know if we can assist you further.

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    Answered by alexklhiking on March 08, 2015 at 10:27 PM

    The provided link brings us only back to My Forms... :(
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    JotForm Support

    Answered by Charlie on March 09, 2015 at 03:48 AM

    Hi alexklhiking,

    To better assist our users, we suggest that they open or create a separate thread for each question or concern that they have, I went ahead and opened one for you, please refer to this link instead: http://www.jotform.com/answers/529278. We will address to it accordingly.

    Thank you.

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    Answered by alexklhiking on March 09, 2015 at 03:58 AM

    There is no need to open a new thread...

    I'm only pointing out that the link in Carina's reply doesn't lead to any thread at all.

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    JotForm Support

    Answered by Charlie on March 09, 2015 at 04:04 AM

    Hi alexklhiking,

    The reason for it is because the original user opened a duplicate thread, and the earlier or first opened thread was set to private, that is why it is not visible to other users and you are being redirected to "My Forms" instead.

    Kind regards.