What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Display additional information of the products

    Asked by hairgalore24aolcom on November 13, 2014 at 04:26 PM

    How can I make a notation of what's included in the packages?

    (Currently there is just a package selection

    Please note from the url provided you have to click on add to cart and you will see jotform

    Is there an easier way to make this transition.

    I hope you can install this for me.

    Thanks you

  • Profile Image

    Answered by Shadae on November 13, 2014 at 05:22 PM

    Hi hairgalore24aolcom,

    Your payment integration does not have a dedicated "description" option for your products. 

    You can however add a description beside the name of the product. You can place it in brackets so that it can be identified as a description.

    To add this, you would go to your payment integration and edit the name of your products.

    I hope this helps, please inform us if you need additional assistance.

  • Profile Image

    Answered by hairgalore24aolcom on November 13, 2014 at 09:21 PM
    Thank for your response.
    I was able to make the changes.
    The form shows well on the website and on my desktop. On the other hand on my mobile android I can only see half the form.
    How can I correct this?

    Thanks Donna
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  • Profile Image
    JotForm Support

    Answered by ashwin_d on November 14, 2014 at 03:34 AM

    Hello Donna,

    On behalf of my colleague, you are welcome.

    Your question related to mobile display was moved to a new thread and you will be answered on the following thread:  http://www.jotform.com/answers/459246 

    Do get back to us if you have any questions.

    Thank you!