How do I implement an Approval Workflow into my form?

  • 1kcoffees
    Asked on November 20, 2022 at 4:33 AM

    i Want create maintainnace ticket create from our branch the i will recieve the ticket and photo for the Problem

    after repairing i want to send back the form to the branche to approve that we already repair the problem

    then approve the fixing

    thanks

  • Mary_Ed JotForm Support
    Replied on November 20, 2022 at 6:20 AM

    Hello Mohamed,

    Thanks for reaching out to Jotform Support. I understand your requirements but kindly allow me a few moments to look into this and I`ll get back to you with an update.

    We really appreciate your patience and understanding while we’re looking into this.


  • Mary_Ed JotForm Support
    Replied on November 20, 2022 at 7:06 AM

    Hello Mohamed,

    Thank you for patiently waiting. Here`s how it works.

    • Add the get form URL widget to your form. This is to trigger the Approval workflow later.

    1668944801 637a13a1a54df 637a13a1a54a2 Screenshot 10

    • Then set up the approval workflow as shown below:

    1668945109 637a14d5b15d9 637a14d5b159b Screenshot 21

    1668945151 637a14ff47b68 637a14ff47b2a Screenshot 32

    1668945627 637a16dbc8289 637a16dbc824b Screenshot 43



    • Now, once you`ll receive their submissions, and you`re able to fix their issues, you can click on edit submissions.

    1668944581 637a12c50ec4d 637a12c50ec0e Screenshot 54

    • Once edited this will automatically trigger approval.

    1668945391 637a15ef309f1 637a15ef309b4 Screenshot 65

    That's it. You can also read our guide about the General Approach to Building an Approval Process Workflow.

    Let us know if you have any other questions.