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    Custom label info on Full Address field in submission PDF result

    Asked by premierdepogrl on November 13, 2014 at 05:53 PM


    I'd like to remove the static info on the address label and change it to:

    Location Name:



    and that's it, with the same amount of lines for information.  I've attached a screenshot of the pdf rec'd.

    Is this achievable?  Please explain how I can do so!


    label static address label custom PDF PDF designer PDF editor submission PDF
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    JotForm Support

    Answered by jonathan on November 13, 2014 at 06:05 PM


    Unfortunately this is not doable yet on the submissions PDF result as you cannot customize/modify the PDF report/submission.

    BUT you can do it on the submission Email result though.

    Check this user guide https://www.jotform.com/help/92-How-to-Strip-Headers-from-Postal-Addresses-in-Email-Alerts

    It should become like this 


    Tell us if you need further assistance on this.


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    Answered by premierdepogrl on November 13, 2014 at 10:11 PM
    Tried four times - keeps coming up with the full info!!! Help!
    Also need help keeping the submission info off the form. Please see

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    Answered by premierdepogrl on November 13, 2014 at 10:11 PM
    Here's a screenshot of my entries as followed by the instructions sent.
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    JotForm Support

    Answered by abajan on November 14, 2014 at 04:20 AM

    Hi premierdepogrl,

    As my colleague has stated, customizing the address in submission PDFs isn't currently possible. However, he has submitted a ticket requesting it and it has been assigned to a developer.

    The issue on keeping submission information off the form has been moved to another thread (http://www.jotform.com/answers/459263) because it's a separate topic.