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  • Profile Image

    Uploaded Images in my form are not being included in email notifications

    Asked by Richard  on November 14, 2014 at 08:58 AM
    Page URL:
    http://www.heatherwalk.com/contact_manager.html

    Screenshot
    responses email upload file
  • Profile Image

    Answered by raul on November 14, 2014 at 10:58 AM

    Upon checking your form, I see that the file upload field is not set as required, which means that the form can be submitted without uploading a file.

    Also, you need to include the image field in your notifier since it's not included.

    Please check this guide: https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Let us know if this helps.

    Thank you.

  • Profile Image

    Answered by Heather Walk on November 18, 2014 at 08:31 PM
    Greetings,Yep, the not required is the way we want it.Tried it a number of ways, still a no go. Moved form to: http://www.heatherwalk.com/contact_webmaster.html
    Got this message:AccessDeniedAccess DeniedC4A82CE46A70A42E5vaNvmCg7bAxo7tNwVXKAILviRRSHsivgdYOwSFvn/5Da4iYN3jwgSHGSq014rhp
    We are now stuck.
    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on November 18, 2014 at 10:35 PM

    Hi,

    This is the form http://www.jotform.com/form/1782738249 right?

     

    sometimes it takes time for the uploaded file to be available from our server.

    I suggest you check again later and test if you can now download the file using the link.

    Inform us if you are still not able to download the file.

    Thanks.

     

     

  • Profile Image

    Answered by Heather Walk on November 19, 2014 at 10:41 PM

    HI,Here is whats going on:
    In the subject area this appears;To HW Webmasterhttp://www.jotform.co/uploads/Heather Walk/1782738249/292262108866311018/April%20Shower4.gif//////////////What I would like is: To HW Webmaster
    This appears in the body of the email;
    noreply@jotform.com Add to contacts 10:08 PM To: Webmaster@heatherwalk.com
    Question Answer Name Email address Phone Number () Message i[u[p http://www.jotform.co/uploads/HeatherWalk/1782738249/292262108866311018/April%20Shower4.gif///////////////////As you can see the link is broken. What I would like is: The image to show in the body of the email.Thank you
    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on November 19, 2014 at 10:59 PM

    Your latest message is a bit messed up and very difficult to comprehend.

    BUT from what I got so far, I think you wanted the uploaded image to be display as embedded image in the Email message.

    You can achieve that by using the {IMG:fieldID} tag on the upload field.

    Like this

     

     

    Hope this help. Inform us if still not resolve.

    Thanks.