What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Paypal payment open in new window

    Asked by maremmaclub on November 14, 2014 at 11:08 AM

    I am using the paypal payment app - I am testing my form and when I click "Submit" it takes me to paypal to process my payment.

    I would like for the paypal window to open in a new window instead of on the original page - that way when the person is done paying, they are still on my website.

    How can I set up the form paypal app to do this?

    Thank you,

    Deborah Reid

    Page URL:
    http://mscabodsitepreview.weebly.com/farm-ranch-name-form.html

    checked new window app Paypal
  • Profile Image

    Answered by Carina on November 14, 2014 at 12:14 PM

    I believe for now it is not possible. I will create a feature request so our developers can consider its implementation.

    You will be contacted via this thread once they have an update on this matter.

    Let us know if we can assist you further.

  • Profile Image
    JotForm Support

    Answered by NeilVicente on November 28, 2014 at 02:50 AM

    Our PayPal Express integration already does this. Click here to see it in action.

    This has some requirements though:

    1. You can only sell 'digital goods' for now. S&H charges and calculation cannot be handled on the PayPal side.

    2. You can only use a Premier or Business type account and it must be 'digital goods' enabled.

    Let us know if you have more questions.

    Thanks!