Changes are not being saved

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    Asked on November 14, 2014 at 11:21 AM
    I have been incorporating changes over the past few days on numerous occasions and the changes are not kept from the previous day.  I know you all  have been making alot of updates this week, but i have repeatedly made the same modifications to a large majority of my forms.  If Jotform Errors are received while you are making changes, do you recommend exiting the form and re-entering into the form? i have save my modifications numerous times on the same form. What's going on?
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    Answered on November 14, 2014 at 12:23 PM

    I suggest that you check the revision history of your forms to see the last time they were edited/saved. Even if an update is being applied there shouldn't affect your work.

    When you say:  If Jotform Errors are received while you are making changes you mean that you have received errors when you try to save your work? If so, could you please let us know which errors are you receiving?

    Another suggestion is that you clear your form's cache when you have issues with your forms.

    I hope this helps.
    Let us know if you need further assistance.