What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Changes are not being saved

    Asked by amhomelife on November 14, 2014 at 11:21 AM
    I have been incorporating changes over the past few days on numerous occasions and the changes are not kept from the previous day.  I know you all  have been making alot of updates this week, but i have repeatedly made the same modifications to a large majority of my forms.  If Jotform Errors are received while you are making changes, do you recommend exiting the form and re-entering into the form? i have save my modifications numerous times on the same form. What's going on?
  • Profile Image

    Answered by raul on November 14, 2014 at 12:23 PM

    I suggest that you check the revision history of your forms to see the last time they were edited/saved. Even if an update is being applied there shouldn't affect your work.

    When you say:  If Jotform Errors are received while you are making changes you mean that you have received errors when you try to save your work? If so, could you please let us know which errors are you receiving?

    Another suggestion is that you clear your form's cache when you have issues with your forms.

    I hope this helps.
    Let us know if you need further assistance.

    Thanks.