What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My forms are not being delivered to the

    Asked by CAGSStudentSuccess on November 14, 2014 at 12:19 PM

    The forms, when filled out,  are viewable within the JotForms website but they are not going out like they need to. These are newly created forms so we know to put a generic "return to" email address. The previous forms, which we used successfully and have cloned to make the new forms, still work. Help!?!?

    Page URL:
    http://form.jotformpro.com/form/42865550111954

    My Forms email new forms and
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    JotForm Support

    Answered by CurtisJotform on November 14, 2014 at 01:35 PM

    From my understanding, you need to setup an email notification so your form submissions will be sent to your email address correctly. If this is the case, please refer to the step by step instructions below.

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    If you have any problems, please let us know.