What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form stopped working

    Asked by Jim Gaddis on September 23, 2011 at 04:55 PM

    The page where the form rests is www.preforeclosuredata.net/countrequest.htm. Prospects are going there entering in criteria, but the results do not get sent to my e-mail (mortgagelists@aol.com). I tried entering information on the form as well, and nothing happens. I hesitate to ask too much for a free service, but your reply is most appreciated. Thanks. 

    Page URL:
    http://www.preforeclosuredata.net/countrequest.htm

  • Profile Image
    JotForm Support

    Answered by mliz on September 24, 2011 at 09:30 AM

    Hi Jim,

    I made a test submission using the form url you have
    included. Afterwhich I checked the mail logs to see if the email was
    sent. The results indicated that the email was sent however it was
    queued:


    Sep 24 09:23:53
    monk sm-mta[9751]: p8ODNqjV009749: to=<mortgagelists@aol.com>, delay=00:00:01, xdelay=00:00:00, mailer=esmtp, pri=123795, relay=mailin-01.mx.aol.com. [205.188.159.42], dsn=2.0.0, stat=Sent (2.0.0 Ok: queued as 4251B380000AF)

    You will receive this email shortly please check your spam and bulk folders
    for the email probably it might have been caught by the spam filters.

    If you are still unable to receive this email please let us know.

    Regards,
    Mliz