What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Thank you page is not coming up after submission in preview nor in real

    Asked by tdfbradshaw on November 14, 2014 at 02:31 PM

    Thank you page is not coming up after submission in preview nor in real-time. Form is

    Please reply to gamechanger@friendshipwest.org.


    This is a re-post of a comment on Setting up the Thank You Page

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    JotForm Support

    Answered by abajan on November 14, 2014 at 02:59 PM


    Of the two jotforms in your account, only one of them has fields. So, as you will discover when you check its records, I did a test submission on that one. The thank you page was displayed after submission. Is the form embedded in a web page somewhere? If so, please provide that URL, so that we can test it in that environment.