What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    por quê meu formulário não está aparecendo a mensagem?

    Asked by FranciscoAndrade on September 23, 2011 at 07:00 PM

    Eu tenho um formulário de contato Com os campos, NOME, E-MAIL, ESTADO, CIDADE, ASSUNTO E MENSAGEM, só que os campos ASSUNTO E MENSAGEM não mostra os dados enviados, já recebi duas submissões com esse mesmo problema. como faço para resolver?


    OBS: O e-mail avisando que eu recebi essa submissão veio com todos os dados, esse problema ocorre somente na minha conta JotForm.

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    JotForm Support

    Answered by mliz on September 24, 2011 at 09:48 AM


    Thank you for your message, the form email notification might
    have problems, what you can do is to reset it to ensure that
    all form fields are included in the content.

    Please try the following solution:

    1. Open your form on the Form Builder
    2. Click on "Setup and Share" tab,
    3. Click on "Email Alerts",
    4. Select "Notification",
    5. Click on "Delete Email" button,
    6. Click on "Email Alerts" again,
    7. Click on "Add New Email" and complete the wizard.

    Please let us know if this solution helps.