What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My account is disabled

    Asked by Syed Hossain on November 14, 2014 at 10:53 PM

    Hello,

    For some reason, my jotform account was deactivated due to phishing activity. I am not sure why exactly it happened! Can you please let me know what i can do to resolve my problem! my user id is munir1992. Thank you.

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    JotForm Support

    Answered by Kiran on November 14, 2014 at 11:00 PM

    I see that the account is autosuspended by our anti-phishing system which is strict to scan each form to calculate the probability of phishing activities. I have verified your forms and they seems to be normal and clean. I have activated your account and you should be able to see your forms now. Sorry for the trouble caused.

    Please get back to us if you have any other questions. Thank you!