My account is disabled

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    Syed Hossain
    Asked on November 14, 2014 at 10:53 PM


    For some reason, my jotform account was deactivated due to phishing activity. I am not sure why exactly it happened! Can you please let me know what i can do to resolve my problem! my user id is munir1992. Thank you.

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    Answered on November 14, 2014 at 11:00 PM

    I see that the account is autosuspended by our anti-phishing system which is strict to scan each form to calculate the probability of phishing activities. I have verified your forms and they seems to be normal and clean. I have activated your account and you should be able to see your forms now. Sorry for the trouble caused.

    Please get back to us if you have any other questions. Thank you!