What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to know My Account Monthly Submissions Usage

    Asked by tanagramgd on November 15, 2014 at 12:14 PM

    Is my client only using under 100 submissions or are they using under 1000 submissions?

     

     

    Submissions 100 submissions monthly usage subscription usage
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    JotForm Support

    Answered by jonathan on November 15, 2014 at 06:09 PM

    Hi,

    You can check your account Monthly usage also in your My Accounts Usage page http://www.jotform.com/myaccount/usage

     

    This will help you decide on your service subscription.

    Please inform us if you need further assistance.

    Thanks.

     

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    Answered by tanagramgd on November 15, 2014 at 07:29 PM

    My client is very seasonal. How can I tell how many submissions her form had in previous months?

     

     

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    JotForm Support

    Answered by jonathan on November 15, 2014 at 08:50 PM

    Hi,

    There is no means to check that within your account in the Form Builder as the Monthly Usage data will reset on a Monthly basis also.

    BUT what you can do is use the Submission History App instead.

    Check it here http://apps.jotform.com/app/submission_history_chart

     

    Please take note that the App is per form only.. not the account itself. If you need to find out the universal count for the account, you will need to consolidate them manually.

    But I think it will work on what you need because you seem to be referring also to a per form or client basis.

    Hope this help. Inform us if there is more we can assist you with.

    Thanks.