- bigpicturecompAsked on November 16, 2014 at 01:34 PM
I have set this up where people are paying to upload 3 attachment images to my dropbox account. In sandbox mode, all looks good except that the attachments do not get sent to dropbox. Am I missing something?
This is a re-post of a comment on How to Integrate Stripe with your Form
- JotForm SupportjonathanAnswered on November 16, 2014 at 05:18 PM
You need to integrate also the jotform http://www.jotform.us/form/42491236310143 to Dropbox.
Please inform us if you need further assistance.
- bigpicturecompAnswered on November 16, 2014 at 05:41 PM
Obviously, I did that. The dropbox integration works without the Stripe payment system integrated as well, but once I added Stripe... dropbox no longer worked. I even started from scratch. I then switched to Googledrive and no problem. Everything works great. There is clearly a problem with the Stripe/Dropbox combo.
- JotForm SupportjonathanAnswered on November 16, 2014 at 07:01 PM
Thank you for the clarification and I apologize for my blunder.
But I think the combo should work just fine.
Can you please try making the payment option in your jotform http://www.jotform.us/form/42491236310143 non-required?
This way we can test submit and check if the test uploaded files will also go to your Dropbox account.
I could not do a test on your form at this time because it requires the payment.
I did made a test on my end using a cloned of your jotform.
in my Dropbox account, I can see the uploaded images after successfully submitting the form.
Can you please retry also the re-integration process to Dropbox? Perhaps it was glitched the previous time and did not get connected properly.
Inform us if issue persist.