What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is there a way to make this payment form work with IE browser

    Asked by dbcarr34 on November 16, 2014 at 05:13 PM
    However, is there a way to make this payment form work with IE also?
  • Profile Image
    JotForm Support

    Answered by ashwin_d on November 16, 2014 at 10:17 PM

    Hello dbcarr34,

    Do you mean to say that the calculation and payment does not work for you in IE?

    It should work with IE too. I did cloned the form #43182090565959 shared by my colleague and it seems to work as expected in IE. Please check the screenshot below:

    Do get back to us with the IE version number with which you are having this issue with and we will take a look. Have you embedded this form in your web page? Please share the web page URL and we will take a look.

    We will wait for your response.

    Thank you!

  • Profile Image

    Answered by dbcarr34 on November 17, 2014 at 04:33 PM

    Yes, you are correct.  Since I never use IE, to test I simply clicked on the IE icon on my laptop without checking the version.  Turns out the version is old (8).  I tried with newer version and the form looks fine.  Thank you for your help!

     

    What kind of screen cast software are you using?  I'd like to check it out in order to send screen casts to others.

     

    Thanks,

    Dennis

  • Profile Image

    Answered by raul on November 17, 2014 at 05:07 PM

    On behalf of my colleague, you're welcome.
    He's not online at the moment to answer your question about the screencast software.

    I personally use GifCam but I'm not sure if he uses it too. Either way, I'm sure that he'll reply you back if he uses a different software.

    Let us know if we can be of further assistance.
    Best Regards.