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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What happens if I exceed 10 secure transmissions a month when I have a free plan?

    Asked by gitagopal on September 24, 2011 at 01:54 AM
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    Answered by brx250 on September 24, 2011 at 02:12 AM


    Hi gitagopal,

    First of all, thank you for using JotForm.

    When an account reaches the quota of 10 SSL submissions, all of the forms associated with it will be disabled the next business day noon EST. For example, if you are over limit on a Friday, your account will be disabled on Monday noon and all of the submissions made before Monday will still be secured and will be counted both on the regular and SSL submission's counter.

    Hope you find these helpful.

    If you do have further issues and concerns, you are more than welcome to contact us again.




    Albert  JotForm Support