The email alerts are not always working

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    Asked on November 17, 2014 at 11:24 AM

    We have several cases where a new application has been submitted but we do not receive an email notification. Can you look into this serious issue for us?

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    Answered on November 17, 2014 at 12:13 PM

    Hi BreathworksUK,

    After reviewing your account and a few of your forms, I am seeing that at least one of your form email notifications has not been setup correctly.

    There is no recipient email included on this email notification, as such you would not get an email whenever there is a submissions on this specific form.

    This was on the form "Training Programme Application Form"

    I hope this helps! Please inform us if you need further assistance.