My subscription ends in December, next month. At that time I would like to cancel my subscription. Thank you------Rose Peerson

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    Rose Peerson
    Asked on November 17, 2014 at 12:02 PM
    My subscription ends in December, next month.  At that time I would like to cancel my subscription.  Thank you------Rose Pee
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    david
    Answered on November 17, 2014 at 12:06 PM

    Hi,

    I checked for an account associated with your email address and was only able to find a guest account.  Is it possible that your registered account is associated with a different email address?  If so, either log in to that account or let us know the username or email address associated with it and we will be happy to help you cancel your account.  If you would like to cancel it yourself:

    For regular subscriptions:

    http://www.jotform.com/answers/271973-How-do-I-cancel-my-jotform-subscription

    For PayPal based subscriptions:

    http://www.jotform.com/answers/277347-How-can-I-immediately-cancel-my-PayPal-Subscription

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    Kenny Jacaway 
    Answered on October 11, 2016 at 05:34 AM

    I was told that I would not be billed for this at all please cancel my subscription thankyou

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    seth
    Answered on October 11, 2016 at 06:15 AM

    As @David said:

     

    Hi, I checked for an account associated with your email address and was only able to find a guest account. Is it possible that your registered account is associated with a different email address? If so, either log in to that account or let us know the username or email address associated with it and we will be happy to help you cancel your account. If you would like to cancel it yourself: For regular subscriptions: http://www.jotform.com/answers/271973-How-do-I-cancel-my-jotform-subscription For PayPal based subscriptions: http://www.jotform.com/answers/277347-How-can-I-immediately-cancel-my-PayPal-Subscription