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    App Excel2Dropbox not updated or does up to 1 day after

    Asked by eridamega on November 17, 2014 at 01:51 PM

    I'm using the App Excel2Dropbox but booksheet but not immediately updated with new submissions, it´s updated up several hours to one day after 

    is its normal? or goes wrong?


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    JotForm Support

    Answered by Kiran on November 17, 2014 at 02:57 PM

    I think it should be a cronjob set to update the excel report to dropbox at regular intervals and it seems to be normal to be updated after few hours. I've integrated this app to one of the JotForms in my account. Let me run few tests with this app and get back to you on this.

    Let us know if you have any questions in this regard.

    Thank you for your patience.