I want to change my account back to the free starter one. How do I do so? It won't let me online.

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    PTOforms
    Asked on November 17, 2014 at 02:59 PM

    I want to change my account back to the free starter one. How do I do so? It won't let me online.

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    Ben
    Answered on November 17, 2014 at 04:10 PM

    Hi,

    I see that my colleague Carina has just replied back to you in regards to your request and I can confirm that she has downgraded your account to a FREE plan.

    Do let us know if you need any assistance, but I would recommend to mention that you have contacted us on forum or email if you do so on both locations so that we can avoid any confusion and resolve the issue faster for you and provide you with the proper support.

    Do let us know if you have any further questions and we would be happy to help.

    Best Regards,
    Ben