My account has been downgraded and it should not have been! Please restore!
- bmccownAsked on September 24, 2011 at 12:38 PM
Hello-
I just received an email notification that my account has been downgraded to free. I have paid for premium through the end of the year. Please check your records and fix this immediately. I have a lot of forms in my account.
- JotForm SupportliyamAnswered on September 24, 2011 at 04:12 PM
Hello Bill,
Sorry about this. I have restored your account to Premium.
If you have other questions or concerns, please do let us know, we'd be happy to assist you.
Warm regards,
Liyam