My account has been downgraded and it should not have been! Please restore!

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    bmccown
    Asked on September 24, 2011 at 12:38 PM

    Hello-

     

    I just received an email notification that my account has been downgraded to free. I have paid for premium through the end of the year. Please check your records and fix this immediately. I have a lot of forms in my account.

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    liyam
    Answered on September 24, 2011 at 04:12 PM

    Hello Bill,

    Sorry about this. I have restored your account to Premium.

    If you have other questions or concerns, please do let us know, we'd be happy to assist you.

    Warm regards,

    Liyam