What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How to have complex Show and Hide conditions using Condition Logic

    Asked by JamAcorns on November 18, 2014 at 02:33 AM

    Hello Jotform,

    I'm working on a form, which needs to allow my customers to enter the same record multiple time - up to 16, so the use of tabs is a bit intimidating for the users;

    Given this, I'm working on the idea of allowing each of the 16 records to be displayed in collapsed form - and expanded by the customer, if and when required - please see attached demo form;

    Couple of problems - e.g on expanding Order 1

    1. What Fruit? is displayed, even though Fruit Wanted is defaulted to No - correct conditional rule is in place, because if you click Yes then No, the What Fruit? question disappears as expected.

    2. I've got a Hide checkbox at the end of each record, as in my production form there are a lot of fields to fill in, so once they get to the bottom of the form I want them to be able to collapse/hide the record without the need to scroll back to the top of the record to uncheck Expand Order 1.

    Any ideas on how to solve the above 2 problems - or is there another method to achieve the same outcome?




    Page URL:

  • Profile Image
    JotForm Support

    Answered by jonathan on November 18, 2014 at 07:40 AM



    You need correction on your condition rules as there are conflicting rules on them.


    You can correct it like this



    The hide checkbox is kind of redundant already.. you can actually just use the same Order "Expand" checkbox for the same purpose.. check/uncheck will toggle the show/hide action.


    Anyway, I created a test form you can try here http://www.jotform.me/form/43212746121444

    You can clone the test form to review it in your Form Builder

    User guide: http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL


    Hope this help. Inform us if you need further assistance.


  • Profile Image

    Answered by JamAcorns on November 18, 2014 at 02:59 PM

    Hi Jonathan,

    Thank you for your detailed explanation above - and your fantastic worked example - exactly what I was looking for, customer services at it's best! :-)




  • Profile Image
    JotForm Support

    Answered by david on November 18, 2014 at 04:12 PM

    On behalf of my colleague you are very welcome! Let us know if there is anything else we can help you with and we will be happy to do so.