What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Next button doesn't work

    Asked by AccelerationEvents on November 18, 2014 at 06:07 AM

    Is it me or is Jotform not working anymore right?

    I used Jotform a lot, and it worked really well. But now it seems that things not getting better.

    I made a form in Jotform, but the NEXT button doesn't work.


    The form in Jotform itself doesn't work well either. I have to click 100 times before something is showing.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Welvin on November 18, 2014 at 08:15 AM


    It's working fine here, please check the following screencast: https://shots.jotform.com/welvin/ss/2014-11-18_2107.swf

    Are you experiencing this to the direct form link? Or when you embed the form? If the form is embedded, then please let us know the web page URL so we can re-check. Maybe there's a conflict. If there's a conflict, we advise using our iFrame method.

    Thank you!

  • Profile Image

    Answered by AccelerationEvents on November 18, 2014 at 08:21 AM

    Oke! Thanks for the quick answer.

    It works indeed in Safari. I experience it only in Firefox.

    I used this code:




  • Profile Image

    Answered by AccelerationEvents on November 18, 2014 at 08:58 AM

    Thanks, but I think its working already. I used the Iframe instead.


    Thanks for helping me anyway!

  • Profile Image
    JotForm Support

    Answered by ashwin_d on November 18, 2014 at 09:01 AM

    Hello AccelerationEvents,

    On behalf of my colleague, you are welcome. 

    While I was testing and answering your thread, it seem you changed to iFrame embed code.

    Do get back to us if you have any questions.

    Thank you!