- AntonioAsked on November 18, 2014 at 09:18 AM
Goodevening. I can't recover my lost password.
Account e-mail: email@example.com
I've used your recovery form, but the email don't arrives
- CarinaAnswered on November 18, 2014 at 10:32 AM
I checked and the emails are being sent. Please check also your spam folder as maybe your email provider is considering it as spam.
In addition to this, you may white-list our domain names if the issue persists.
(We use Amazon SES method for "firstname.lastname@example.org" sender.)
Let us know if the problem persists.