how can i get the form sent to a different email address?

  • karolynlee
    Asked on November 18, 2014 at 3:03 PM

    The form keeps being sent to the email address I signed up with (the default address) and not the secondary email address I listed (info@briankrosslaw.com) in the form wizard.

    Can I change this without making the form all over again? I really like it exactly the way it is right now.

     

  • David JotForm Support
    Replied on November 18, 2014 at 4:15 PM

    Hi,

    Test emails will always be sent to the address associated with your account.  Even if you change the email notification in the form, pressing the test button will always send to the default address.  However, here is our guide on how to change your form's email notification to another address:

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    You will not have to change anything other than the notification.  To test the additional address though, you will need to actually send a submission.

    If you are still unable to get your notification working how you would like, let us know and we will be happy to assist you further.