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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    how can i get the form sent to a different email address?

    Asked by karolynlee on November 18, 2014 at 03:03 PM

    The form keeps being sent to the email address I signed up with (the default address) and not the secondary email address I listed (info@briankrosslaw.com) in the form wizard.

    Can I change this without making the form all over again? I really like it exactly the way it is right now.


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    JotForm Support

    Answered by david on November 18, 2014 at 04:15 PM


    Test emails will always be sent to the address associated with your account.  Even if you change the email notification in the form, pressing the test button will always send to the default address.  However, here is our guide on how to change your form's email notification to another address:


    You will not have to change anything other than the notification.  To test the additional address though, you will need to actually send a submission.

    If you are still unable to get your notification working how you would like, let us know and we will be happy to assist you further.